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Sara

Support

Support that answers and knows when to stop.

Sara answers from your real data — not a guess. When she cannot resolve something, she says so and hands it to you with the whole conversation attached.

You don't message Sara directly. You ask Sage, and she brings Sara in when the work needs it — keeping the thread and the outcome herself.
Sage
Sage
Huda · customer
My order #2043 hasn’t arrived 😕
Sara’s checked it — out for delivery today, here’s the live tracking.
And if it doesn’t turn up?
Then it’s a refund, which is above my limit — I’d put it to the owner and come back to you.

Illustration of how a request is handled — not a real customer conversation.

24/7
Questions answered at any hour
No invention
Never makes up prices, stock or policy
Full context
Escalations arrive with the whole thread

What Sara does

Answers from your data

Reads your connected records rather than improvising an answer.

Honest escalation

Says plainly when it cannot resolve something and hands you the thread.

Issue tracking

Turns a complaint into a task with an owner instead of a lost message.

Both languages

Replies in Arabic or English, matching how the customer wrote.

Consent respected

Proactive messages only go to contacts whose consent status allows them.

Post-sale follow-through

The check-in after delivery that most businesses never get round to.

Works where you already work

Sara answers on every inbound surface you have connected, reading from your live records.

WhatsAppThe Gulf’s support line of choice
InstagramDMs and comment triage
EmailTickets triaged and answered
Web chatOn-site help while they browse
ShopifyLive order data for real answers

Everything through Sage

Sara never contacts another specialist directly — if a job needs someone else, it comes back to Sage and she decides. Here is who else she can bring in, and how she tends to combine them with Sara.

Ask once

Every plan includes the whole team — you never buy Sara separately, because you never pick who does the work.

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