Meet Riley.
Your leads and sales employee. Riley answers every lead in minutes, qualifies it and books the meeting on your calendar.
Riley watches every inbox, form and chat you own, replies while the lead is still reading your site, asks the qualifying questions a good rep would, and puts the meeting straight on your calendar.
A rep who never misses a lead.
Riley knows your pricing, your product limits and what a good-fit customer looks like. It answers within minutes at any hour, qualifies against your own criteria, books the call, and updates the CRM before you have opened the tab.
Every lead answered fast
Riley watches your forms, inbox and site chat and replies while the lead is still on the page, in your tone and with the right answer.
Forms, shared inbox and live chat in one queue
Median first reply under three minutes
Answers product and pricing questions properly
Overnight and weekend leads included
Qualified against your rules
You define what a good-fit customer looks like once. Riley scores every lead against it and says why.
Budget, size, use case and timing checked
Scored and ranked, with the reasoning shown
Poor fits declined politely, not ghosted
Enterprise and edge cases escalated to you
Meetings on your calendar
Riley offers your real availability, books the slot, sends the invite and the reminders, then reschedules when someone drops.
Books from your live availability
Reminders that cut no-shows
Reschedules and follow-ups handled
Call notes and context on the invite
The CRM stays clean
Every conversation, answer and next step is logged where your team already works. No one has to type it up.
Contacts, notes and stages updated live
Source and campaign attribution kept
Duplicates merged, not multiplied
Handover notes your reps can read
And you see the pipeline
A Monday view of what came in, what converted and what it cost — in plain words, not a dashboard to learn.
Leads, meetings and win rate week on week
Where deals actually stall
Work counted against your plan
Next week planned from what worked
Riley, or the usual options.
Pricing at general availability
Gridwork is in private beta. Places are invited, and we agree what you pay before anything is billed. Published plans and prices go live at general availability.
Request beta accessFair questions.
The questions everyone asks. For the ones only Riley can answer, ask Riley in the corner or send them to us.
Ask us a questionWhat exactly is an AI employee?+
A system trained for one job — writing content, working leads, running ads — that plans its own tasks from your brief and executes them inside your tools. It is not a chatbot you have to prompt; it shows up with work done.
Can it publish or spend money without me?+
No. Anything public-facing or spend-related sits in your approval queue until you say go. You can loosen this per employee once you trust the output — or keep every gate on forever.
Which tools do they connect to?+
Instagram, Facebook, LinkedIn and X connect today. The rest of the list — CMS, CRM, email, ads, analytics and commerce — is marked coming soon on the integrations page and lands through the beta. If your stack is missing something, tell us which one and we will say when it lands.
Can I cancel any time?+
Yes, in one click, and everything your employees made — posts, lists, campaigns, reports — stays in your tools. It was always yours.
